Answers for business owners listing on RoatanYP: how to claim or add your business, what each plan includes, billing and cancellation, support, and our listing guidelines.
Search for your business name on the claim page. If it is already listed, you can claim it. If it is not, you will be walked through adding it.
Compare Starter, Standard, Pro and Elite on the plans page, then choose the one that fits your business.
Sign in to your dashboard with Google, Facebook or your email to manage your listing. You can also use Login / Dashboard in the site footer.
Photo galleries hold up to 5 photos on Starter, 10 on Standard, 20 on Pro and 40 on Elite. Business types are 1 on Starter, up to 2 on Standard, up to 5 on Pro and unlimited on Elite. The full side-by-side comparison is on the plans page.
Standard, Pro and Elite can be billed monthly or yearly, and yearly billing saves two months. Starter is a yearly plan. Yearly plans include bonuses such as onboarding and white-glove setup, listed on the plans page.
Payments are collected by third-party payment processors at checkout. Your payment details go to the processor, not to RoatanYP.
Yes. Your subscription renews automatically every month or every year, depending on the plan you chose, using the payment method on file until you cancel.
Email bi*****@****an.org or cancel through the website. Cancel at least 7 days before your renewal date for the cancellation to take effect. After the cancellation date you no longer receive the plan features.
No. Under our Terms and Conditions, purchases are not refundable. Cancelling stops future renewals.
Elite listings get featured placement in category and search results and a weekly self-post in our Roatan Facebook group. Elite is limited to 7 slots per business type.
Search for your business on the claim page. If it is listed, you can claim it, then choose a plan. You can also claim a listing directly from its own page.
If your business does not appear on the claim page, it is not listed yet. The claim page walks you through adding a new listing.
Sign in to your dashboard with Google, Facebook or your email. Your plan sets limits such as how many photos, business types and social links you can add.
Standard lets you upload a PDF menu. Pro and Elite add an interactive, searchable menu.
Pro and Elite plans include event management tools. Events appear on the events calendar.
Standard, Pro and Elite listings include a verified business badge, which helps visitors trust your details.
These guidelines summarize the content rules in our Terms and Conditions. The Terms are the full and binding version.
The information you give RoatanYP must be accurate, complete and current. Inaccurate or outdated information can lead to your account being ended.
You are responsible for making sure your photos, text and other uploads do not break the law or infringe anyone else’s rights, including copyright. By uploading, you let Roatan.org Inc. publish and distribute your content on the site.
Content that harasses or abuses others, shows or encourages violence or illegal acts, is discriminatory or offensive, is sexually explicit, exploits children, shares personal information without consent, or is spam. Content advertising products or services without our permission is not allowed either.
Do not impersonate Roatan.org Inc. or its team, and do not misrepresent your identity or your connection to a person or business.
We may remove content at any time at our discretion. If you think something was removed in error, contact us.
Keep your password private. You are responsible for activity under your account, so tell us right away if you think someone else has used it.
Support is by WhatsApp, Monday to Friday. Response times are usually within 48 hours on Starter, 24 hours on Standard, 8 hours on Pro and 2 hours on Elite. You can also contact us with questions before you choose a plan. For billing and cancellations, email bi*****@****an.org.
Claim your listing or compare plans. Questions first? Contact us.